Hydone operates this store and is the data controller of your personal data. If you have any questions or requests regarding your personal information, please contact us at support@hydone.shop.
Legal & Privacy
Privacy Policy
Your privacy is important to us. Learn how Hydone collects, protects, and uses your information.
1. Data Controller & Overview
2. Information We Collect
We collect information you provide directly (such as name, shipping address, billing address, email, and phone number when placing an order). We also automatically collect device data, IP address, and interaction data via cookies to improve site functionality and security.
3. How We Use Your Data
We use your data to process orders, fulfill shipments, communicate order updates, provide customer support, detect fraud, and comply with legal requirements. With your consent, we may send promotional offers which you can opt out of anytime.
4. Sharing & Third-Party Processors
We share data only with trusted service providers necessary to operate our store (e.g., payment gateways like Shopify Payments/PayPal, fulfillment/carrier partners, and analytics providers). We do not sell your personal data.
5. Your Rights (GDPR / CCPA)
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please email support@hydone.shop.
Questions about our privacy practices?
Our data privacy officer and customer support team are available to help with data access requests or questions.
Email: support@hydone.shop